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Transforming UK financial workflows with robust, adaptive data processing

Financial services thrive on trust, speed, and accuracy - all of which rely on handling data and documents correctly. Sikoia delivers a purpose-built solution for the UK market, giving banks, lenders, and fintechs a data processing infrastructure that is both powerful and reliable, thanks to its multi-layered validation process.

By Team Sikoia • 4 min read

Document processing: The unseen challenge in modern finance

Behind every lending decision, account opening, or compliance check lies a mountain of paperwork: customer statements, identification, income proofs, and more. Despite advances in automation, banks and financial service providers still spend significant time deciphering and confirming these varied documents. Regulations demand accuracy and thoroughness, leaving no margin for error.

But the reality is, documents are messy: formats change, data might be incomplete, and manual reviews quickly become slow, repetitive, and prone to oversights. This not only increases operational costs but also leads to frustration for customers waiting to move forward.

Sikoia is purpose-built to take the complexity and delays out of document processing, transforming it from a pain point into a streamlined, dependable step in your workflow.

Our data processing pipeline: Four pillars to better outcomes

1. Data Ingestion: Connecting multiple sources

  • Public APIs, batch processing, and custom adaptors allow Sikoia to securely collect data from virtually any system or file type.
  • Governance starts here, with clearly defined eligibility criteria to ensure the right data enters the pipeline.

2. Classification & Extraction: Multiple layers, maximum accuracy

We don’t rely on one technique. Instead, Sikoia uses an adaptive mix at each stage:

  • Extraction: OCR, computer vision, spatial analysis, and templates reliably recognise and capture key data.
  • Interpretation: Machine learning, curated data dictionaries, and language models make sure the information is truly understood.
  • Verification: Business rules, retrieval-augmented generation, and embeddings validate the extracted data.
  • Consistency checks: Statistical and semantic guardrails flag anything out of place.
  • This is backed by a contextual framework and continuous statistical checks, keeping the process accurate even as formats or models change.

3. Validation & Enrichment: Tailored checks for every document

Sikoia applies business-specific validation logic based on document type. We examine metadata, structure, and each data field for quality and coherence. Extensive data quality and consistency checks ensure only the best information moves forward.

4. Task Automation: From data to results

Validated data is put to work with:

  • Integrity, validation, and completeness checks
  • Automated income and employer verification
  • Dynamic affordability assessments
    All logic and business rules are embedded, giving you a single customer view that’s reliable and up to date.
How Sikoia benefits your business
  • Automate up to 75% of manual document reviews, cutting onboarding times from hours to minutes.
  • Achieve over 98% data extraction accuracy, reducing errors and enhancing decision quality.
  • Rely on comprehensive data validation, audit trails, and regulatory-aligned business logic to meet FCA, AML, and Consumer Duty standards.
  • Easily integrate with existing mortgage, lending, and fintech platforms through APIs and dashboards to improve workflows without disruption.
  • Empower broker and underwriting teams to handle complex applications more quickly and accurately, allowing focus on higher-value tasks.
Real-world impact and customer success

Tandem Bank partnered with Sikoia to accelerate their income verification process, cutting processing times from 30 minutes to just seconds - all without sacrificing accuracy or compliance standards. This speed uplift transformed their onboarding experience and operational efficiency.

Similarly, One Mortgage System (OMS) integrated Sikoia’s AI-powered document processing into their CRM and origination platforms. This integration reduced paperwork, streamlined broker-lender collaboration, and allowed users to focus on serving their customers rather than managing documents.

These examples highlight how Sikoia’s technology is helping leading UK financial institutions unlock faster, smarter, and more compliant workflows, delivering real business value at scale.  

With Sikoia, you get a scalable, UK-focused solution that transforms document processing from a pain-point into a competitive advantage.

Conclusion

Team Sikoia

Team Sikoia , UK

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