SOLUTIONS

Customer Due Diligence

Make formal compliance decisions faster and more accurately.

  • Reduce client touch points whilst remaining compliant

  • Track your clients at a single point in time and on an ongoing basis

  • Encode your business rules and test them against the selected dataset

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Customer Due Diligence

Designed to support compliance and risk teams, Sikoia helps you carry out robust due diligence processes more easily. Use our integrated case management and automated policy evaluations to enforce and report on your own compliance, and ensure you meet your compliance obligations without compromising your customer experience.

Benefits

Unified Data Platform

Unified Data Platform

Access all the data and capabilities you need to make formal customer due diligence assessments on complex cases; and easily configure new data sources to match your requirements.

Comprehensive Case Management

Comprehensive Case Management

Help your team manage case lifecycles and maintain compliance with your escalation and review processes.

Automated risk evaluation

Automated risk evaluation

Encode and enforce your policy rules and demonstrate your compliance with our integrated tracking and audit capabilities.

Results

Better customer experiences

Better customer experiences

Minimised customer touchpoints while making decisions faster, improving your conversions.

Streamlined cost overview

Streamlined cost overview

More cost-efficient operations and no data duplicity.

Less manual work

Less manual work

Saved time and costs by reducing manual tasks and automating processes.

Powerful data orchestration and engineering

Powerful reconciliation and process automation. Eliminate the hassle of reconciling customer data from unorganised spreadsheets or outdated systems. Our platform automates your key risk evaluations, saving you time and reducing customer friction, allowing you to deliver delightful customer experiences.

Powerful data orchestration and engineering

Getting started is easy

Get started quickly with our standalone portal; or plug in to your existing customer experiences or systems with our unified API.

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