The pressure is on for UK mortgage and lending institutions: borrowers expect faster, digital-first journeys while regulators, legacy systems, and market risks raise the bar for compliance and trust. The true promise of automation lies not in speed alone, but in accuracy, accountability, and collaboration.
How can lenders, brokers and tech providers work better together to cut through the barriers and build a mortgage process fit for the next decade?
Join us for a high-impact lunchtime forum bringing together brokers, lenders, networks, credit bureaus, and tech innovators to talk openly about what’s working, what’s not, and what’s next.
Collaboration across the mortgage ecosystem: perspectives from lenders, brokers, and tech innovators on how partnerships can overcome legacy, regulatory, and cultural barriers.
Lessons from automation in practice: candid insights from lenders, brokers, and platforms who’ve piloted automated valuations, decision engines, and AI underwriting. What worked, what failed, and why.
Practical innovation in action: real examples of how automation is cutting application times, tackling data-quality issues, and unlocking new customer experiences while staying compliant.
11.00am - 12.00pm
12.00am - 1.00pm
1.00pm - 1.30pm
1.30am - 2.00pm
Managing Director at Barclays UK
Caroline Ambrose is Managing Director of Life Moments - Digital Platforms at Barclays UK, where she leads transformation across mortgages, savings, insurance, and investments to deliver better digital experiences for customers. She has held senior roles in open banking, change leadership, conduct risk, and customer insight, and is recognised for driving large-scale change that balances innovation, regulation, and customer outcomes.
Chief Product Officer at finova
Rowan Clayton is Chief Product Officer at finova, where he leads product strategy for its cloud-based mortgage and savings platforms, focusing on digital customer journeys and composable architecture. He brings over 14 years of product leadership at finova, previously serving as Product Principal and Product Director - and recently discussed AI’s impact on lending on IFA Talk.
Group Chief Information Officer at Mortgage Advice Bureau
Lucian Morris is Chief Information Officer at Mortgage Advice Bureau, where he leads the development and oversight of technology solutions across the business. He has over 15 years' experience consulting, building, and managing tech in UK & European financial services. Formerly a consultant at Deloitte, Lucian played a pivotal role in launching Metro Bank.
Strategic Advisor to Insurtech and Financial Service
Hugh Hessing is a transformation leader with over 25 years in financial services, having driven large-scale change across some of the UK’s biggest insurers. He is a Non-Executive Director at BrokerIQ and has held senior roles at Aviva, including UK Chief Operating Officer, Customer Services Director, and CEO of Aviva Ireland. Hugh is recognised for leading complex programmes that enhance customer experience, strengthen operational performance, and deliver sustainable growth.
Co-founder and CEO at Sikoia
Alexis is the founder and CEO of Sikoia. Prior to founding Sikoia, Alexis was an investor at SoftBank Vision Fund, a leading global growth equity fund with $100 billion AuM. At SoftBank, he focused on Fintech, marketplaces, and enterprise software start-ups in Europe and the US. Prior to that, Alexis advised financial institutions on more than $30 billion worth of M&A transactions at Merrill Lynch and Moelis & Co.
Commercial Director at Sikoia
Co-founder and CDO at Sikoia
Stephen is Sikoia's Chief Data Officer and a seasoned data science and risk thought leader with a global track record. Having started his career at BCG, Stephen has held multiple data, credit risk, and tech roles at banks in Australia, the Netherlands, and the UK, including Head of Data and Analytics Engineering at JP Morgan Equities, and CRO and Head of Data Science at consumer lender Oakam.